Released on: September 15, 2008, 4:48 am

Press Release Author: Chaitali

Industry: Computers

Press Release Summary: Supportonclick has made a lot of changes in its system to
enhance user performance and ensure more customer satisfaction. Computer tech
support experts will be delivering easy-to-follow instructions right over the phone
and the customers to connect to the net to avail the other services.

Press Release Body: The Technical head of Supportonclick, Mr.Susmit Basu said
recently that “Supportonclick is undergoing lot of internal changes to provide their
value added service, understand each problem and get closer to the customers, by
enhancing their services.” The evolution of IT, cost cutting, and process automation
has made many free technical support services a complete waste of time. In both home
and office computing, computer users face many problems commonly found in today's
operating systems and software applications. The traditional method relies on
computer technical manuals, troubleshooting guides, and onsite computer tech support
service for fixing computer-related problems. Some third party online computer
technical support services provide only a temporary solution, but forget to educate
the computer user.

But Supportonclick, always provides this value added service of educating its
customers. The Microsoft certified experts provide world class computer technical
support on a personal level, right over the phone, as well as through remote desktop
sharing technology. They install, upgrade, and maintain new software/hardware or
operating systems (i.e. Microsoft Windows Vista, Virus Updates, etc.), locate
errors, and repair and optimize the system. Customers can observe and master how to
solve their own PC problems, while getting real-time advice in an interactive and
friendly manner.

Supportonclick’s computer technical support and pc troubleshooting services adopts a
step-by-step approach for identifying software or hardware problems and fixing them
quickly. Mr. Basu said “Computer users can now get proper technical help from
experienced support professionals in interactive sessions, apart from the regular
services….” He also stated that there is always a need for a working internet
connection when troubleshooting a computer through remote desktop sharing
technology. But now, Computer tech support experts can deliver easy-to-follow
instructions right over the phone, if required and help the customers to connect to
the net to avail the other services.


Web Site: http://www.supportonclick.com

Contact Details: Y-307 Oakwood Apartment,
750, Saratoga Avenue,
San Jose, California 95129
(1) 212 79 64064